What's new?
 
    Cyber City to launch in Panama

WIth an ever increasing demand for Spanish speaking services, Cyber City have announced that they are to open a 250 seat call centre in Panama in 2009  to compliment our existing centre in Columbia.

  
  
 
     
 
    Cyber City add 2 new UK clients

Cyber CIty have announced that they have won 2 new contracts to service the needs of UK clients.  One client is a major toy retailer and the other will be advertising on a number of Sky TV channels.

  
 
     
 
    Another Award for Cyber City

Cyber City have won the award for best community spirit at The Global Call Centre Awards run by contactcenterworld.com Having already won the regional award in 2008, the award was given as  recognition for the incredible work we do in this area

  
 
     
 
    Cyber City announced new UK Managing Director

With digital tv and the economic downturn increasing the demand for DRTV and infomercials among British retailers, Cyber City have appointed industry veteran Rob O'Malley as their UK Managing Director

  
 
 
 
 
     Our Services

Our services to the television and catalogue shopping industries are as follows:

 

Customer Care – Inbound Customer Service and Support Services.

Sales Support – Inbound & Outbound Sales and Sales Support Services.

Lead Generation – Inbound and Outbound data capture and lead generation services.

Back Office & Data Entry – Data conversion/entry, transcription and mail order processing services.

Survey & Data Collection – Inbound and Outbound data retrieval services.

eSupport – customer email, chat and web support.

For more details, read our brochure

 
 
     DRTV/TV Shopping
 
If you are looking for a call centre which has the capacity to deal with calls which peak and trough very quickly, then look no further than Philippines.  With such a large shared service resource, we can handle your calls live in a professional manner.  If you would like to listen to live calls, then please contact us.  You will not be disappointed  
   
   




   
       Catalogue Response
 
Our business was founded by people in the catalogue industry.  We now service over 40 catalogue titles around the world providing a mixture of support depending on their individual needs.  
   
 
  Overflow
  Peak Season Call Traffic
  Out of Hours Handling
  Response to mailings
  Our Brochure
 
    Copyright © 2009.