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The Credit Crunch and its effects across the World
I have been doing some work with a Call Centre based in the UK that has been quality checking Indian Generated Leads for the Finance Industry.
We are all obviously aware of the “credit crunch” and the effects it has had but I have noticed what a massive difference it has made to the Indian Call Centre market.
It is no exageration to say I would have 4 or 5 different Indian Call Centres contact me daily wanting to work with UK Companies that I have contacts with. Now I hardly get any calls. This isn’t because I have been rude or conducted bad business it is simply because they are going out of business as quickly as UK Secured Loan / Remortgage Loan Brokers are.
Just makes you think that the credit crunch in the US has massive knock-on effects to the rest of the world.
Chris Burgoyne
Loan Machine Limited
http://www.loan-machine.co.uk
http://www.iva-machine.co.uk
We are all obviously aware of the “credit crunch” and the effects it has had but I have noticed what a massive difference it has made to the Indian Call Centre market.
It is no exageration to say I would have 4 or 5 different Indian Call Centres contact me daily wanting to work with UK Companies that I have contacts with. Now I hardly get any calls. This isn’t because I have been rude or conducted bad business it is simply because they are going out of business as quickly as UK Secured Loan / Remortgage Loan Brokers are.
Just makes you think that the credit crunch in the US has massive knock-on effects to the rest of the world.
Chris Burgoyne
Loan Machine Limited
http://www.loan-machine.co.uk
http://www.iva-machine.co.uk
1 Comment
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Comment by Mark Trowbridge on 23 April 2008 at 1:18pm - Hi Chris, good thread. I work with 2 packagers in the UK with a handful of selected centres offshore. From my own experience, the same leads were being rechurned offshore by a host of centres, in the hope of making some revenue. Clients of course soon pick up on this and the centres are left with no client base, and quickly disappear. The serious centres are still out there, but there are far fewer. The credit crunch has had a tremendours impact on everyones pockets, always good to know we lined a few bankers pockets before they cut and ran....sigh
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