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della justus left a comment for Edz 22 Jul
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della justus replied to the discussion any good inbound or out bound process ..pleassse 22 Jul
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Profile

What you do in call centres
Outsourced, Telecommunications, Offshore, Service Provider
About Me:
If you need some research done for you on the Internet but you don't have the time or expertise to do it, SUPERVA4Ucan help! For an hourly fee, we will do the research for you. Whether it is looking for possible sites to link to for your website or webpage, or looking for some appropriate news groups to post in, we can help.
This can be very cost effective for the busy business person or Internet "newbie" (new to the Net) that needs the information faster than you can find it yourself.
SUPERVA4Uwill help you generate additional leads/sales for your business that you would not have otherwise gotten. This is our primary objective.
SUPERVA4UServices can provide all the services in-house support staff would perform.

We offer complete call center services. As a stand-alone call center or all-hours call center annex, we can capture sales opportunities and strengthen your customer relationships.

Whether you need 24x7 phone answering for urgent calls or an answering service during peak hours, we'll be there. Our web-enabled agent network can handle your calls with the care and discretion your customers deserve. Use multiple points if necessary

End the frustration of missed opportunities. With our web-enabled, 24 hour order taking answering services, you get a constant telephone presence without the cost of hiring additional in-house staff.


We offer general, specialized and customer-based administrative services to fit the needs of our clients. We are capable of handling any of the following:

General correspondence, including letters and forms
Business reports and proposals including Business Plans, Tender Documents and proposals ,Contracts and Agreements ,Manuals including training manuals, Health and Safety Manuals and Employee Manuals ,General formatting -- you typed the letter, but want it to look better
Proofreading and Editing Documents -- ensuring your document is the best it can be
Project Assistance -- ensuring deadlines and targets are met by maintaining a calendar to complete the task
Organizational Tasks -- setting up filing systems and developing systems that work
Mass Mailings - Christmas cards, promotional information, invitations (including RSVP management), etc.
Reminder Services - reminding you of important dates and upcoming meetings
Reminder Calls - calling your clients or others so you aren't left waiting for people who are late or who forgot their appointment
Client Follow Up - preparing thank you notes, order client gifts, prepare and administer client surveys/questionnaires and compiling the data in a report
Transcription - preparing documents from MP3 files or handwritten notes including meeting minutes, interviews, letters or documents
Off Site Data Storage
Internet Research
SUPERVA4U Data Entry and File conversion division offers high quality, cost-effective data entry services ideally suited to high volume data entry applications such as data base and mailing list compilation, data extraction from web, electronic publication, PDF conversion etc.

SUPERVA4U Data-Entry Division can accurately input any type of data you have, saving you time and money. Don't tie down your office staff with mindless data entry requests. Use their time to your best advantage by letting us complete your data entry needs. If you have a one-time need or an ongoing requirement, large or small, we have a solution to fit your needs. Our work is timely, accurate and cost-effective. We treat your documents with care and take the entire worry off your hands.

Quality starts with having a clear definition of client requirements. Each process step is detailed and reviewed with the client.Performance and quality check criteria are identified.



We appreciate the cooperation of your officers and other employees in conducting our study. All information will be kept in confidence until you authorize otherwise.



We offer the following Call Center Services



24/7 Call Center Services - Full 24-hour support coupled with toll-free nationwide access and exceptional customer service give you the only answer you need for call center management.

Inbound Direct Response - We understand the many choices available when selecting a partner to handle your inbound direct response interactions. At SUPERVA4U , our direct response solutions will help you drive sales conversions and communicate to a nationwide audience, while increasing customer service capability and quality.



Telephone Answering Solutions -SUPERVA4U telephone answering services provide high-quality message taking, service dispatching, and live agent communication - handling your customers with professional care 24 hours a day.



Interactive Order Entry Services - Full scale catalog and web-integrated order entry services are at your command when you partner with SUPERVA4Ufor your order entry needs. Our web-enabled Agent desktop environments allow for almost any online action to be integrated into your account-specific processes, enabling industry-leading transaction speeds and customer response capability.



Appointment Setting - Web-based appointment setting services.



Voicemail - Voicemail service features voicemail to e-mail delivery in "wav" format.





As you can see from the proposal, we are able to provide you help with the following :

· Telemarketing and sales



· Appointment setting

· Business lead generation

· Customer care and support

· Account recovery

· Live response

· Business to Business Services

· Business to Consumer Services

· Any kind of surveys, Etc…
Website:
http://superva4u.co.cc
Who You'd Like to Hear From
Clients in need of virtual assistantce and call centre services.
Country
United Kingdom

Della justus's Blog

Indian Outsourcing Company Recruits with a Bus

India became a major force in global outsourcing with its huge pool of English-speaking, well-educated labor force -- often prepared to work for much less than their counterparts in America and Europe. But in recent years, companies have struggled to fill positions as the high-tech industry expanded faster than qualified workers were being trained. Faced with a difficulty finding skilled employees, one of India's leading outsourcing companies is going out to find prospective workers -- on a bus.… Continue

Posted on 29th April 2008 at 11:23am — No Comments (Add)

Has the tech services industry become overcompetitive?

Morton Meyerson has been in and around the tech outsourcing industry every since it emerged on the scene in the 1970s. He was an early employee at Ross Perot?s EDS. (In fact, he takes credit for structuring the first outsourcing contract, in 1969, for Pennsylvania Blue Shield.) And later he ran Perot Systems. Now he?s a grandfather, runs a family foundation, and he?s an investor in tech startups and real estate. I got a chance to talk to him recently because he?s backing a two-year-old outsourci… Continue

Posted on 29th April 2008 at 8:47am — No Comments (Add)

Comment Wall (11 comments)

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At 11:41am on 26th June 2008, Sam Smith said…
Hi.
I am looking for some good projects. If you have then send me on sam.fti@gmail.com and my chat id Skype: sam.fti.

Thanks
At 9:10am on 9th June 2008, Zaeem Mian said…
Hi Della,

How are you doing, I would like to Invite you to join my Group Global Contact Centre and give us an honor by becoming member.

We are the 16th Largest Contact Centre in South Asia by having a seating capacity of 250 seats at 1 sight and we are looking for people to help us out in exploring and getting new busiess opportunities for our contact centre and to seek more projects

Thank You

Zaeem
At 8:56am on 9th June 2008, della justus said…
At 3:22am on 9th June 2008, Steve At Call Center Connections.ca said…
Please email your contact information and web site to sbateman@callcenterconnections.ca.

Check out our website at www.callcenterconections.ca
I look forward to hearing from you.

Steve Bateman
At 8:43am on 8th June 2008, J N RAO said…
Hi , this is J N RAO from INDIA, a Consultant and also manage a call center. Would like to share potential information for mutual benefits, my email - rao2057@gmail.com , rao1957@rediffmail.com - My hand phone - 91-9444405157
Wishing u a happy weekend .
J N RAO
At 2:25pm on 29th May 2008, Jammy James said…
Hello Mam

My center is located in New delhi with the setup of 24 seats and right now dialing with US voice campaign.. Please send me the details of Inbound,outbound & BACK END campaigns you have with you along with the payouts . and also i would love to outsource your process ..please reply me asap...
Please do contact me asap....
jasjit.singh.uk@hotmail.com

Regards And Thanks
Jasjit Singh
At 8:38pm on 16th May 2008, Bruno Fergani said…
Hi,

This is an open offer to all centers and brokers. Pay is $60 per installed sale with our calling database.


The objection of the call is to secure an agreement from a business owner for a call with an Officer to install credit card terminals in their business. The officers further will be calling the business owners to continue the conversation and install the credit card processor in their business so that they may start accepting credit cards.


Definition of lead is as follows:

* First Name:
* Last Name:
* Company:
* Phone #:
* Address:
* How long has your business been open?
* Currently accepting credit card or not
*

As you can see it is a B2B campaign, and this campaign is currently doing well with other centers the average SPD achieved by our centers is around 3SPD Installed Sale

--
Regards,
Bruno Fergani
Business Head
Offshore Development
ofshoredevelopment@gmail.com
At 10:24pm on 14th May 2008, Domain Management Service said…
Hi,

We are a consultancy based in India. We are looking for Inbound Projects for our clients. Kindly let me know if you have any Inbound Projects. Please amil me at parantap.dasgupta@gmail.com

Regards,
Parantap
At 8:29pm on 13th May 2008, Khalid Khan said…
Hi Della

Pls let me know your email address, I would like to contact you.
Regards
Khalid

khalidkhan18@hotmail.com
At 12:17pm on 29th April 2008, Rach Pro said…
Hi! Della,
we are a small call centre from india Plz let us know if you have any inbound, outbound voice or non-voice process or any other kind of data entry or surveys projects. We can provide with our details on your interest.
 
 

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