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Luke Faulkner's Page

Luke Faulkner Male
Melbourne, Australia

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Latest Activity

Mac Herman left a comment for Luke Faulkner 1 Jul
Shahbaaz Khan left a comment for Luke Faulkner 30 Jun
Tania De Silva left a comment for Luke Faulkner 28 Jun
Luke Faulkner commented on the blog post Required Centers for Australian projects. 24 Jun
Khalid Khan left a comment for Luke Faulkner 2 Jun
Nayab Raheel left a comment for Luke Faulkner 29 May
caRla left a comment for Luke Faulkner 25 May
caRla left a comment for Luke Faulkner 25 May

Profile

What you do in call centres
Outsourced
About Me:
Marketing Manager for Stellar, a leading global call centre and business process outsourcing provider, with over 6,000 employees across 18 outsourcing centres in Australia, UK, USA, Canada and the Philippines.

Stellar’s innovative outsourcing solutions help clients reduce operating costs, improve quality levels and increase revenue and profitability.

The company serves a range of clients in the telecommunications, utilities, transport, finance, government and manufacturing industries.

In addition to call centre outsourcing, Stellar specialises in document management, workflow automation technology and process outsourcing solutions.
Website:
http://www.stellarBPO.com

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Luke Faulkner's Blog

Stellar renews business process outsourcing contract with Simply Energy

Stellar, a leading global call centre and business process outsourcing provider, today announced that they have renewed a major business process outsourcing contract with Simply Energy, one of Australia’s largest energy retailers, for a further three year term. The business process outsourcing services include customer service, sales, sales verifications, back of house administration, processing and contract management and support for the client’s retail energy business and strategic growth pla… Continue

Posted on 22nd May 2008 at 1:32am — 2 Comments (Add)

Stellar sponsors accounts payable conference in Melbourne, Australia

Stellar, a leading global call centre and business process outsourcing provider, today announced its sponsorship of “Best Practice Accounts Payable and Procurement 2008”. The conference, which is organised by IQPC, will be held at Hilton On The Park in Melbourne, Australia from 19th – 20th May 2008, and will provide attendees with best practice strategies for managing accounts payable functions. Geoff Charters, Chief Executive Officer of Stellar Business Process Solutions, will be speaking at t… Continue

Posted on 14th May 2008 at 12:49am — No Comments (Add)

Stellar signs accounts payable automation contract with Yooralla

Stellar, a leading global business process outsourcing provider, today announced that they have signed a three-year contract with Yooralla, a community-based disability service provider, to implement an accounts payable automation solution. Under the terms of the accounts payable automation agreement, Stellar will provide an advanced invoice processing and workflow automation solution to support Yooralla’s accounts payable operations that process over 30,000 invoices per annum. Financial detail… Continue

Posted on 17th April 2008 at 1:19am — No Comments (Add)

Stellar Restaurant Solutions supports the Annual International Foodservice Technology Expo

Stellar Restaurant Solutions, a leading provider of outsourced call center and online ordering solutions for the US restaurant industry, has announced its support of the Annual International Foodservice Technology Expo (FS/TEC), the premier high tech show for the restaurant and hospitality industries. Stellar Restaurant Solutions will exhibit at booth 713 during the three-day event, which will be held in Grapevine, Texas from 16th - 19th April 2008. Visitors to the Stellar Restaurant Solutions… Continue

Posted on 15th April 2008 at 3:14am — No Comments (Add)

Stellar Restaurant Solutions wins outsourced order management contract with pizza chain

Stellar Restaurant Solutions, a leading provider of call center and online restaurant ordering services, today announced that they have signed a contract with Borriello Brothers, a New York style pizza chain in Colorado. Under the terms of the outsourced restaurant ordering agreement, Stellar Restaurant Solutions will centrally manage phone orders and credit card payments for the pizza chain, allowing Borriello Brothers staff to focus on in-store food preparation and service. The implementatio… Continue

Posted on 1st April 2008 at 12:23am — No Comments (Add)

Comment Wall (17 comments)

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At 5:14pm on 1st July 2008, Mac Herman said…
Hi Mr. Faulkner

Hope you're doing good.

We are a call center located in Manila Philippines. I myself has been working with different clients in Australia for more than 4 years now. My center and I has a wealth of experience in terms of handling Australian Market. We have expertise on selling both b2b and b2c, lead generation for mortgage and australian survey. we have more than 100 seats available and we are looking for more Australian projects. Please email me at mac.herman@ielev8cs.com.

Looking forward to hearing from you and hopefully a long term mutually beneficial business with you.

More power!
At 5:19pm on 30th June 2008, Shahbaaz Khan said…
Hi Mr Faulkner
How are you doing?
We are call centre based in india with seating capacity of 100.Looking out for some call centre projects.
If there is something then please get back to me on shahbaaz.flink@gmail.com,
bye
At 11:53am on 28th June 2008, Tania De Silva said…
Hi Luke,

We run a 10 - 15agent call centre in Sri Lanka and are looking for campaigns. we could also look in to a business partner if interested. you could reach us on email. desilva.tania@yahoo.com

Rgds
Tania
At 8:00pm on 2nd June 2008, Khalid Khan said…
Hi Luke
I would like to communicate with you, if possible pls send me email on my address.

Thanks

Khalid

khalid@acsinternational.us
At 6:47am on 29th May 2008, Nayab Raheel said…
Hi Luke,

I am looking for some Australian projects for my call center, Currently i am working with Ben Moore (Techone Pty Ltd.) running his SOUL and Bell Networks outbound sales. If you got any projects in your hand inbound or outbound with good stable payouts, i would really like to know more about those.

my email is nayab@engageservices.com

waiting for your reply,

best regards,
Nayab Raheel
At 7:56pm on 25th May 2008, caRla said…
Hi Luke,

Good day to you.
We are a small center here in the Philippines running both B2B and B2C campaigns in US and Canada.

If you have possible campaigns available for a small center like us that would be greatly appreciated.

Hope to hear from you. Please send me details to celeste_carla@yahoo.com.

Hope to grow with you.

warm regards Delete Comment
At 5:41pm on 25th May 2008, caRla said…
Hi Luke,

Good day to you.
We are a small center here in the Philippines running both B2B and B2C campaigns in US and Canada.

If you have possible campaigns available for a small center like us that would be greatly appreciated.

Hope to hear from you. Hope to grow with you.

warm regards
At 8:30am on 13th May 2008, Abdullah Saya said…
Hello Luke
The snaps looks cool of your center, well we are looking for some good AUS campaigns. Could you help us please.
Abdullah@sayaintellicall.com or chat id abdullahsaya
Regards
At 9:04pm on 6th February 2008, Rick Upshaw said…
Hello Luke,

Do you know if you have any need for American training or the need to aqcuire American accounts for your Philippines call center in Cubao?
At 8:24am on 4th February 2008, subhashis Dutta said…
Hi Luke,

Lets find synergy...


Regards
 
 

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